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Windows 10: What to Do When Bluetooth Stops Working

Windows 10 is all good, but like others, it has its fair share of issues. For example, the Bluetooth feature in Windows 10 made it all the more useful, but users have been facing some common issues while using it. The problems include the Bluetooth suddenly stops working, issues while pairing other devices, and a few other similar issues. If you also came across such problems with Bluetooth in Windows 10, read this article to learn some workarounds. 




Is the Bluetooth Service Running?


Usually, Bluetooth stops working when the Bluetooth Support Service stops running in your PC’s background. To verify if it’s working or not, press the “Win + R” keys on your keyboard and enter services.msc in the window that appears.

The Windows Services tool will open up. Here, scroll down and find the “Bluetooth Support Service.” Then check under the status category if there is a text that says, “Running.” If you find this text, that means the service is running. In case there is no such text, you can start the service again by clicking on the “Bluetooth Support Service” and selecting the “Start” option.

Also, you can make the service start automatically whenever Windows starts. All you need to do is click on the service, followed by the “Properties” option. Then go to the Startup Type menu to select “Automatic” and finally hit OK to save the changes.


Try to Remove and Add the Device Again

If you are getting errors while connecting to the devices even after turning on the Bluetooth successfully, try to unpair and then re-pair it. Usually, this technique solves most of the issues. Here is how:

Step 1: Go to the Start menu and click on the option for the control panel to open it.

Step 2: In the control panel window, scroll down and click on the “Devices and Printers” option.

Step 3: A list of all the devices attached to your PC will open up.  Here, scroll down to find the Bluetooth device in question, then click on it, followed by “Remove Device.”

Step 4: Once the device has been removed, go to the navigation bar to click on “Add Device” to pair the device again. Then follow the prompts that appear on the screen to use the Bluetooth-enabled device on your Windows 10 PC finally.


Allow the Bluetooth-enabled Devices to Find Your Machine

Oftentimes, your PC is unable to find the other Bluetooth-enabled even when your Bluetooth is all good. The reason behind this is the fact that you need to manually set your PC so that it allows other Bluetooth devices to find it. Here is how:


Step 1: Open the  Devices and Printers window, scan the list for your PC, then right-click on its name to select “Bluetooth Settings.”


Step 2: Now, tick-mark the box next to “Allow Bluetooth devices to find this PC,” then hit “OK” to save the changes.


Update, Reinstall or Rollback the Bluetooth Driver

If you haven’t updated your Bluetooth drivers or are corrupted, you will encounter issues while connecting other devices to your PC. Therefore, you need to keep the Bluetooth drivers updated. If you have downloaded the Bluetooth drivers from the manufacturer’s website, you might need to rollback or reinstall these drivers.  Follow the instructions below to update, rollback, or uninstall the Bluetooth driver:


Step 1: Go to the Start menu and search “Device Manager.” Click on the same to open it up.

Step 2: Here, scan the list for your Bluetooth device and click on it to select the “Properties” option.

Step 3: Now, open the “Driver” tab in the window that opens up. Here, you will see the buttons to update, rollback, or uninstall the driver. Simply click on the most suitable one and follow the prompts that appear on the screen to finish the process.  


Try Windows Hardware Troubleshooter

In case none of the solutions mentioned above helped you solve the Bluetooth issue, then try using the Windows Hardware Troubleshooter that is built on your PC. All you need to do is go to the Start menu, type “Troubleshooter” in the search bar, click on it to open. In the window that appears, find and click on the link named “Hardware and Sound.” A list of options will appear; scroll down to select “Hardware and Devices,” and then follow the prompts to finish the process.

The Windows will try to solve the problem if it can; otherwise, you can use the log presented by the troubleshooter to try and fix the issue yourself.


We hope you can connect other devices to Bluetooth, and it’s working all good now.


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